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FAQ

Is there a Farm Bag Fundraiser program in my region?

Currently the program services the South and Central Okanagan and the Similkameen Valley. As of 2013, we intend to provide a toolkit to allow other regions to bring the program to their area. If you would like to know more about this, please email us using the 'Contact us' tab in the menu bar on this website.

I would like my school or organization to run a Farm Bag Fundraiser. What do I do?

Firstly, you need to check that your group supports your interest. The, get in touch with us using the 'Contact Us' tab at the top of this page. Depending on the time of year, we may be able to add your group to the existing season, or we can start discussions to get your group involved next year.

Where does the produce come from?

We work with small-scale farmers in the South Okanagan and Similkameen Valleys. Our priorities are to make the bags as local and as organic as possible, while still providing a nice selection of different vegetables and fruit in each Farm Bag.

Can I customize the Farm Bag contents?

Unfortunately not. We can provide this program at this great price because we are giving everyone the same product. What you are receiving is a sample of local, seasonal vegetables and fruit. Each bag will have 7-10 different types. If you really can't use a certain item - perhaps you can trade with someone else at the pickup point?

Do I have to pay for everything all at once?

No, you don't! You can choose a subscription-style payment where Paypal deducts monthly, for the length of your subscription. So, if you wanted to buy a full season ($150), but wanted to pay in installments, you would be charged $30 today, and $30 each month until January. Your card will be charged on the same day each month - ie. if today is Sept 15th, the next charge will occur on the 15th of October.

Can I pay with Cash or Cheque?

The Farm Bag Fundraiser program can no longer accept cash or cheque payments. The administration and reporting required to manage this many groups and this number of customers simply makes cheques and cash impractical. The payment processor we use is very secure and allows you to either pay with credit card, or if you have a PayPal account linked to your bank account, you can pay with direct debit. Some groups are accepting these payments and are paying online on behalf of those clients - you should check with your Group's Coordinator to see if they are offering this option.

I have a question about my Farm Bag order - who do I speak to?

We recommend you contact the Coordinator of the group you are supporting. Visit the page belonging to that group and scroll down a bit. In the left column is a heading: 'Contact Coordinator'. You can click on the name listed there to open a contact form that will email your question directly to them. If your question should be directed to the Farm Bag founders - please use the 'Contact Us' tab at the top of every page.

Where do I pick up my Farm Bag produce?

When you purchase your Farm Bags, you are choosing a group to support AND their location as your pick up point. Be sure to look at their pick up dates and times to make sure that you'll be able to get there in time.

What is in a typical Farm Bag?

Each bag will have 7-10 different produce types. Here's a list of likely candidates over the season: Beets, Apples, Potatoes, Pears, Carrots, Leek, Onions, Garlic, Kale, Parsnips, Sunchokes, Squash, Cabbage, Zucchini, etc.